Privacy Policy for BookingTerminal

Effective Date: 10/8/2024

BookingTerminal, LLC ("us", "we", or "our") operates the BookingTerminal platform (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service and the choices you have associated with that information.

1. Information We Collect

We collect the following types of personal information from our users:

• Names
• Email addresses
• Phone numbers
• Locale (derived from browser settings)

2. Purpose of Data Collection

We use the collected data for various purposes:

• To communicate with customers about the services they are purchasing
• To tailor the interface to the customer

3. Data Sharing

We share your information with third parties in the following circumstances:

• Stripe: We share data with Stripe for secure payment processing.
• Clients: We share all booking-related data that BookingTerminal collects, including check-in details and any other relevant information, with our clients for management and operational purposes, as bookings are made through their websites.
• Other Vendors: We work with third-party vendors, such as cloud hosting providers, customer support platforms, and analytics tools (e.g., Google Analytics). We share only the minimum amount of data required for these providers to perform their functions, and they are contractually obligated to protect your information in accordance with our standards and applicable regulations.

4. Data Retention

We retain personal information for as long as necessary to fulfill operational and legal obligations. Payment-related data is managed by Stripe, and we do not control how long they retain it. We store all customer-provided information until our relationship with the client ends, as it is used for historical record-keeping, auditing, and compliance purposes. When the relationship ends, data may be securely archived, anonymized, or deleted.

5. User Rights

Users have the following rights regarding their personal information:

• Access: You can request access to your personal data.
• Correction: You can request to correct any inaccuracies in your personal data.
• Deletion: You can request the deletion of your personal data. To exercise these rights, you can reach out directly to Jarod LaFalce at [email protected].

6. Security Measures

We take the security of your personal information seriously and implement measures to protect your data, including encryption and secure services.

7. Cookies and Tracking

We use cookies and similar tracking technologies on the BookingTerminal website to enhance user experience and understand how our visitors interact with our services. These cookies may include session cookies, which expire when the user closes the browser, and persistent cookies, which remain for a set duration. We also use third-party services, such as Google Analytics, to monitor traffic and gather insights about how users navigate the website. You can manage your cookie preferences by adjusting your browser settings or opting out via theDigital Advertising Alliance opt-out tool.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Jarod LaFalce
Email: [email protected]