Effortless Railbike Bookings Start Here
Jarod LaFalce
Co-Founder / COO of BookingTerminal
Published on: Dec 30, 2024 | Estimated Read Time: 5 minutes
Railbiking is one of the fastest-growing activities in the TAA (Tour, Activity, and Attraction) industry. But if you’re here, you probably already know that. Maybe you’re thinking about starting your own railbiking business, or you’re rethinking your current booking setup. Either way, BookingTerminal has your back. We already work with Revolution Rail, one of the largest railbiking companies in the world, so we get it—railbiking comes with some unique challenges. Let’s break those down and show how we can help.
Managing Different Bike Options
Railbiking operations often offer all kinds of bike options, like:
- Single, double, or quad bikes
- Handicap-accessible bikes
- Bikes with pedal assistance
Managing all these manually (or with a clunky system) can get overwhelming fast. That’s why BookingTerminal makes it easy.
Here’s how it works:
- Set up “resources” to represent each bike type, like singles, doubles, or quads.
- Assign the number of each bike you have available.
When customers book, our system automatically reduces availability for the selected bike type. This prevents overbooking and makes it clear to customers what’s left. Easy, right?
Solving Seating Confusion
A big issue railbiking businesses face is customers getting confused about how many bikes they need. People often assume a bike = one seat, but as you know, that’s not always the case.
With BookingTerminal, you can clear up confusion by using:
- Descriptions: Add a quick overview of each bike type and how many seats it has.
- Price Option Taglines: Add a short note under each bike option at checkout to reinforce the seating info.
- Custom Fields: Create a required checkbox that asks customers to confirm they’ve selected the right bikes for their group.
These tools work together to make things crystal clear for your customers and reduce booking mistakes.
Offering Bike Discounts
Want to run a discount on specific bikes? BookingTerminal makes that simple too. You can:
- Set up discount codes that apply to certain bike types or tours.
- Share the codes with past customers or post them on your website.
- Add limits like a max number of uses or an expiration date to keep things under control.
Lower Fees for High-Value Items
Railbiking’s higher operational costs often mean pricier tickets compared to standard tours. And let’s be honest, those high fees from other booking software can make checkout prices skyrocket—which can scare off customers.
With BookingTerminal’s low 3% fee, you keep costs down without losing any of the functionality you need. Lower fees = happier customers and better online conversion rates.
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No Fees for Internal Bookings
Railbiking businesses often take big group bookings—scout troops, schools, camps, you name it. Usually, these bookings happen over the phone or in person, not through an online widget. Most booking platforms still charge you a fee for these, even though your customer isn’t touching the software.
Not BookingTerminal. We only charge a fee when our online widget processes the booking. For those big group orders taken over the phone? No extra costs. No surprises. Just simple booking.
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Wrapping Up
BookingTerminal was built with railbiking in mind. We understand the quirks of this growing activity and have the tools to support your business—from managing bike options and discounts to keeping fees low. Let’s make your booking process as seamless as a railbike ride.